Privacy policy

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the scope of our website.

Contact us

If you contact us by form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

Data storage

We would like to point out that for the purpose of simplifying the shopping process and for the subsequent processing of the contract, the IP data of the connection owner are stored by the webshop operator within the framework of cookies, as well as the name, address and credit card number of the buyer.

In addition, the following data will also be stored by us for the purpose of processing the contract: Name, address, e-mail address, purchased goods and date of purchase.. The data provided by you are necessary for the fulfillment of the contract or for the implementation of pre-contractual measures. Without this data we cannot conclude the contract with you. No data is transferred to third parties, with the exception of the transfer of credit card data to the processing banking institutions / payment service providers for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us for delivery of the goods and to our tax advisor to fulfill our tax obligations.

After cancellation of the purchase process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years). The data name, address, purchased goods and date of purchase will also be stored until the expiry of product liability (10 years). The data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and / or lit b (necessary for the performance of the contract) of the DSGVO.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.

We use cookies to make our offer user-friendly. Some cookies remain stored on your terminal device until you delete them. They allow us to recognize your browser on your next visit.

If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

When disabling cookies, the functionality of our website may be limited.

Third party cookies

This website also uses thrid party cookies. These are cookies that are used by third-party providers. When calling up our website, the user is informed about the use of third-party cookies for analysis purposes and his consent to the processing of personal data used in this context is obtained. In this context, a reference to this privacy policy is also made.
The following services used by the website contain third-party cookies:
1. google maps
2. google fonts

We use the component "Google Maps" of the company Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter "Google", on our site. With each individual call of the "Google Maps" component, a cookie is set by Google to process user settings and data when displaying the page on which the "Google Maps" component is integrated.

This cookie is usually not deleted by closing the browser, but expires after a certain time, unless you delete it manually beforehand.

If you do not agree with this processing of your data, you have the option of deactivating the "Google Maps" service and in this way preventing the transfer of data to Google. To do this, you must deactivate the Java Script function in your browser. However, we would like to point out that in this case you will not be able to use "Google Maps" or only to a limited extent. The use of "Google Maps" and the information obtained via "Google Maps" is in accordance with the Google Terms of Use https://www.google.de/intl/de/policies/terms/regional.html and the additional terms and conditions for "Google Maps https://www.google.com/intl/de_de/help/terms_maps.html.

2. we use the fonts ("Google Fonts") of the provider Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland on our site. Privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

Web analysis

Our website uses functions of the web analytics service Google Analytics, a web analytics service of Google Inc. ("Google") as well as Facebook Pixel

Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information thus generated is transferred to the provider's server and stored there.

You can prevent this by setting your browser so that no cookies are stored.

We have concluded a corresponding contract with the provider for order data processing.

The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and/or (legitimate interest) of the DSGVO.

Newsletter

You have the possibility to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter.

In order to provide you with targeted information, we also collect and process information voluntarily provided about your name.

Once you have signed up for the newsletter, we will send you a confirmation email with a link to confirm your subscription.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: info@silentfiber.net. We will then immediately delete your data in connection with the newsletter dispatch. This cancellation does not affect the lawfulness of the processing carried out on the basis of the consent until the cancellation.

We use Google's reCaptcha service to determine whether a human or a computer is making a particular entry in our contact or newsletter form. Google uses the following data to check whether you are a human or a computer: IP address of the terminal device used, the website you visit with us on which the captcha is embedded, the date and duration of the visit, the recognition data of the browser and operating system type used, Google account if you are logged in to Google, mouse movements on the reCaptcha areas and tasks that require you to identify images. The legal basis for the described data processing is Art. 6 (1) lit. f of the General Data Protection Regulation. There is a legitimate interest on our side in this data processing to ensure the security of our website and to protect us from automated entries (attacks).

Your rights

With regard to your data stored by us, you are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can contact us at info@silentfiber.net or the data protection authority.

You can reach us at the following contact details:

Robert Schwemmer (SilentFiber)

Scherfeck 1

5242 St. Johann am Walde | Austria

Tel: +43 650 911 06 14

Email: info@silentfiber.net